Descartes AI Exchange: AI Agents for Fleet Performance Management
Webinar Details
Tuesday, March 16, 2026
2:00 – 3:00 p.m. ET
Webinar Description
What if your fleet operations could move from reacting to issues after they happen to improving performance in real time? In this AI Exchange session, we explore how AI agents are changing fleet performance management across last-mile operations. As delivery complexity increases, operators need more than dashboards, alerts, and manual follow-up. They need faster ways to identify risks, support decisions, trigger action, and keep routes moving throughout the day. AI agents help connect data, intelligence, and execution, so teams can respond more effectively to delivery exceptions, route delays, customer communication needs, and changing conditions in the field. For last-mile leaders, this creates an opportunity to improve on-time performance, reduce cost pressures, minimize service disruptions, and scale operations with greater consistency.
Key Takeaways:
- How AI agents help improve on-time performance and reduce delivery exceptions – How real-time decision support helps teams act faster when routes, stops, or service conditions change
- How agent-driven workflows reduce manual intervention and help teams focus on higher-priority issues
- How better coordination across dispatch, drivers, and customer communication improves execution in the field
- How fleet performance management is evolving from monitoring activity to improving outcomes in real time
Speakers
Cyndi Brandt
Vice President, Fleet Solutions, Descartes
Cyndi is a seasoned go-to-market executive with deep expertise across product management, product marketing, sales enablement, solutions engineering, and marketing communications. As Vice President of Fleet Solutions at Descartes Systems Group, she leads strategic efforts to bridge customer needs with innovative solutions for last and final mile operations. With prior leadership roles at organizations such as Roadnet Technologies, UPS, Omnitracs, Solera, and Matrix iQ, Cyndi brings a dynamic, real-world perspective on operational efficiency, logistics technology, and the evolving landscape of fleet and delivery management. She is also passionate about community engagement, serving as a driving force behind the Mid-Atlantic Women’s Motorcycle Rally, a non-profit supporting women in motorcycling. Cyndi holds a B.A. from Goucher College and an M.B.A. from Loyola University Maryland.
Sergio Torres
Senior Vice President, Product Management, Descartes
Sergio is the Senior Vice President, Product Management for Descartes’ routing, mobile and telematics solutions. He is responsible for managing the strategy and vision for the entire portfolio. Prior to joining Descartes, Sergio worked as a Director of Business Development and Consulting in Europe for CAPS Logistics. He has held faculty positions as a full-time professor and as Head of the Industrial and Systems Engineering department at the Instituto Tecnologico y de Estudios Superiores de Monterrey.
Henrique Miranda
Director, Product Management, Descartes
Henrique is Director of Product Management at Descartes, leading the AI Shared Services team and helping shape the company’s vision for AI-enabled products. His work sits at the intersection of technology, operations, and storytelling, translating complex AI capabilities into products with real-world impact. Before Descartes, he spent over a decade building and scaling products across startups, from early stage to hypergrowth, including a company later acquired after appearing on Shark Tank.
His expertise spans grocery, food and beverage, perishables, DTC, meal kits, and rapid delivery, industries where margins are tight and operations complex. He has also supported a broad range of business models, giving him a cross-industry perspective on how systems scale and products succeed.
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