Technology
2025 Technology Benchmarking Survey
Technology and automation can be an effective way to improve business processes, workflow and productivity. Understanding where your business falls on the technology spectrum compared with similar foodservice distribution companies can help strengthen your growth strategies.
The 2025 IFDA Technology Benchmarking Survey will open on April 29. Survey participants receive free and exclusive access to full results. The deadline to complete the survey is Wednesday, May 28, 2025; the estimated time to complete the survey is around 30 minutes. Please note: only foodservice distribution/redistribution companies are eligible to participate and only one response per company is accepted.
What questions are in the survey?
The survey questionnaire explores current and intended technology use in the office, warehouse and on trucks. Most questions are simple and don’t require you to look up company records.
- The Company Profile section asks a few demographic questions, like company size and number of distribution facilities.
- The Technology section asks a series of multiple-choice questions, such as your company’s IT staffing, and whether you’re currently using or planning to use various technologies and for what purposes.
- In-depth knowledge of technology functions is not required.
IFDA engaged Industry Insights to execute our benchmarking program. The survey is hosted and maintained on a secure server to keep your data secure and confidential. For questions regarding survey portal login, adding users and technical issues, contact Industry Insights’ Ruben Gonzalez at (380) 215-1086, or rgonzalez@industryinsights.com.
2023 Technology Benchmarking Survey
Technology and automation can be an effective way to improve business processes, workflow and productivity. Understanding where your foodservice distribution business is on the technology spectrum compared with similar companies can help strengthen your growth strategies.
Results from the 2023 IFDA Technology Benchmarking Survey are now available to participating companies. An aggregate report will be available for purchase to non-participants soon. Foodservice distribution companies that participated in the survey receive free and exclusive access to full results. Please note that the results platform is not part of IFDA’s website, so your login may be different than what you use to access IFDA member content. Please use the login information used when completing the survey.
By logging into the survey platform, participants receive:
- The 2023 IFDA Technology Benchmarking Survey Report — a downloadable PDF report that offers an abridged overview of the study’s key results.
- Company-Specific Performance Report — a downloadable PDF containing a company’s own financial ratios and operating statistics shown alongside their closest peers.
- Detailed Data Tables — a downloadable Excel spreadsheet of the complete survey results.
IFDA again engaged Industry Insights to execute our benchmarking program. The survey is hosted and maintained on a secure server to keep your data safe and confidential. For questions regarding login and technical issues, contact Industry Insights’ Matt Chaffin at 380-215-1324 or mchaffin@industryinsights.com.
For questions about IFDA’s benchmarking program or other research, email Annika Stensson at astensson@ifdaonline.org.
