Operations & Financial

2024 Operations & Financial Performance Surveys

The 2024 IFDA Operations & Financial Performance Report is now available. Foodservice distribution companies that participated in the survey receive free and exclusive access to full results and customizable reporting tools. Participating companies can access their results in the survey platform. An aggregate report is available for purchase to non-participating companies.

IFDA’s Operations & Financial Performance Surveys are long-running surveys that collect key metrics to assess how your business is doing. This year, we broke out the operations survey and the financial survey into separate questionnaires for ease of completion. Companies that completed both surveys have access to an aggregate report that includes a “best in class” breakdown of metrics for high-performing companies. Companies that completed only one of the surveys only have access to those metrics.

Instructions for access:

• Enter your email address into the survey platform at www.IFDAbenchmarking.com, and the site will prompt you to enter the password you used previously (click on “forgot my password” if you don’t remember it).
  • If your email isn’t recognized, your company may not have participated in the surveys. If you know your company participated, contact the administrator for your company to add you as a user. If you don’t know who that is, email rgonzales@industryinsights.com.
  • If you’ve participated in previous IFDA benchmarking surveys, you may access those results in the platform.
  • Please note that the survey platform is not connected to the IFDA website or database, so your login may be different than what you use to access IFDA member content.

Participating companies receive:

• Aggregate Report – a downloadable PDF report that offers an abridged overview of key results for each survey component completed.
• Company-Specific Report — a downloadable PDF containing a company’s own ratios and statistics shown alongside their closest peers.
• Detailed Data Tables — a downloadable Excel spreadsheet of the complete survey results. Companies that complete both the operations and financial surveys will receive additional data cuts comparing best-in-class data. Those that only complete one of the surveys will receive a standard spreadsheet for that section.
• Searchable Results — an interactive online tool that allows users to drill deeper into the data by creating custom aggregations of the survey results.
• Scenario Generator — provides users the ability to visualize how changes in various “scenario factors” will impact their business. (for financial survey only)
• Interactive Report Card — provides an objective, qualitative evaluation of business performance versus similar reporting companies on the basis of various key performance measures. (for financial survey only)

IFDA engaged Industry Insights to execute our benchmarking program. The survey is hosted and maintained on a secure server to keep your data safe and confidential. For questions regarding survey portal login, adding users and technical issues, contact Industry Insights’ Ruben Gonzalez at (380) 215-1086, or rgonzalez@industryinsights.com.